Newsletter 2-2

Volume 2 Issue 2 March 2018  –In this Issue:
3rd Year PR Student get involved
Save the Date –  May 11 1:30pm
Economic Value of Digital Inclusion
Inter-generational Connections

3rd Year PR Student get Involved

University of Wollongong students enrolled in MARK321“ Creative Public Relations Campaigns” are using Living Connected for their real world practice of public relations campaign development. We have already provided them with a brief on our organisation and they will work in teams to develop a creative campaign to address our public relations issues/opportunities.  We are now getting lots of emails from the groups working on different aspects of an event at iAccelerate on May 11 to raise the profile of Living Connected.

Save the Date – May 11  1:30pm.

This event will take place in the Foyer of iAccelerate and be planned, run and evaluated by the PR students.  Many of you may be contacted by these students with requests for interviews about your involvement with Living Connected. (This is one of the assignments of their course).  If you do not want to be contacted please let us know.  Associated with the event, we will be launching our report “We all benefit when Elders get Online: the economic and social value of living connected”. We will also talk about the great work we do on intergenerational and cross cultural connections as our High School and University student volunteer as helpers with our clients.



Intergenerational Connections

Our youngest team members are gaining in confidence as 1-on-1 helpers for our older clients.  This is a win-win for both generations as each learn from the other and enjoy the outcomes.


The Economic Value of Digital Inclusion

In contrast to the negative view of the ageing population as a major challenge, we focus on the opportunities that stem from elders as customers, clients and valued members of the community. In this report, we provide strong evidence for the importance of the digital inclusion of elders in realising these opportunities. We want to get this message across to government agencies, businesses and care providers with advice on how they can benefit from the services offered by Living Connected.





Newsletter 2-1

Download the pdf: LC Newsletter Vol 2 Iss 1

In this Issue: Call for Volunteers; Free Drop-in Sessions Expand; New Partnerships; New workshop topics

Call for Volunteers
Living Connected is currently being run by a hardworking and enthusiastic team supported by a group of volunteers. As we expand, we would love to build up our band of volunteers as many of our beginner clients need 1 on 1 help, often on some very basic computing tasks. If you know anyone interested please ask them to contact us, particularly if they live near any of our Dropin locations.  It is most rewarding work

Free Drop-in Sessions Expand
Living Connected now has an extensive network of Free Dropin Centres to help people learn to use IT.  We now have new Centres at the Illawarra Multicultural Services in Auburn St, St Vincent de Paul in Coniston and the North Warilla Community Centre.  This adds to our session at the Unanderra Community Centre, the Multicultural Aged Care Village at Warrawong, Milton IRT and our Tuesday and Thursday morning Dropin Sessions at iAccelerate.  See our Website for details and pass on an invitation to any potential customers.

Warrigal SC

New Partnerships
Our partnership with Wollongong Library is now taking off as our team members are getting up to speed with the library’s online and home services.  We will deliver some outreach services to citizens unable to get to the library and wanting help at home. Through the Multi Cultural Council of the Illawarra, we are having a great time assisting Portuguese and Turkish social groups. In partnership with Warrigal Care, we now have keen groups at Warrigal Shell Cove and Albion Park.

New workshop topics
We have found that many seniors need help registering and navigating provider websites such as myGov so are developing workshops on a variety of related topics.

Newsletter 1-6

 December, 2017 – Towards 2018 (download here LC Newsletter Vol 1 Iss 6)

In this Issue
Living Connected Illawarra Team
Living Connected Shoalhaven
Living Connected Board
Living Connected Volunteers

Towards 2018 – Season’s Greetings for 2017

We are grateful to all our team members, partners and supporters who have helped us grow in 2017, most recently, grants from the Be Connected Network.BeConnectedLogo

We look forward to working together in 2018 to promote the social well-being of elders in the Illawarra /Shoalhaven, helping them remaining independent, connected and engaged through digitally inclusion.

Living Connected the Illawarra Team  (Helen, Kim. Jack. Corina, Brian, Michael, Carole and a special thanks to all our other volunteers)


Living Connected Shoalhaven (Sussex Inlet, Milton, St Georges Basin)


Living Connected Board and Founders (Helen, Lois Kate Alana Peter and many thanks to the work of our accountant Lee)


Newsletter 1-5

In this Issue: The Living Connected Network  download here LC Newsletter Vol 1 Iss 5

Living Connected applies the findings of our research on why and how elders use digital devices.  We also conducted research on the flexibility and efficacy of networked-centric organisations.  We are putting this into practice and this map shows how our network now extends from Bulli to Milton, composed of aged-care, multicultural and community centres.



Newsletter 1-4

In this Issue:

  • Living Connected Unanderra;
  • Living Connected Milton;
  • Living Connected Wollongong  (iAccelerate) in November;
  • Living Connected at the Parkside Expo.

Living Connected Milton
The seeds of Living Connected were sown at the IRT Sarah Claydon Aged-care Facility 5 years ago. A computer group was formed by researchers from the University of Wollongong investigating why and how older people use computers. After the research concluded, volunteers on the project continued to run 1-on-1 computer Dropin sessions for the residents of Sarah Clayton every Friday afternoon. This group of volunteers now have agreement from the management to open these sessions to seniors in the local community and is soon to become “LIVING CONNECTED MILTON”.

Class at Milton

Living Connected Unanderra

Dropin Sessions are held at Unanderra Community Centre at 2pm on Mondays.  So we have some new customers with their own needs and questions. We enjoy helping this way.

Living Connected Wollongong (iAccelerate) in November

Dropin sessions continue to be held Tuesday and Thursday mornings 9.30am to 11.30am at iAccelerate, Innovation Campus, on the free Green Bus Route. For each Thursday in November Living Connected will have a focus on a specific subject such as email, facebook, family history, and navigating government websites. Watch the Website and Facebook for details

Living Connected at the IRT Parkside Expo

The first IRT customers are expected to move into the IRT Parkside development in April 2018. Living connected has been invited to exhibit at an information session exclusively for future residents on Tuesday 14th November. The goal of Living Connected remains the same, to help our elders, whether staying at home, or moving into a new place, to use their phones, devices or other computers, to connect with family and friends.

Newsletter 1-3

Living Connected Newsletter Volume 1 Issue 2:  in this Issue:

Living Connected joins DLOA Be Connected network
Unanderra Community Centre
Demo Day at iAccelerate
Family History Introductory Workshop

Download the full pdf versionLC Newsletter Vol 1 Iss 3

Living Connected joins DLOA Be Connected network

GoodthingslogoThe Good Things Foundation  has a contract from the Department of Social Services to run a network of local partners to help older Australians to use the internet better. The Foundation will support the network with a range of resources, online training, network events, dedicated network coordinators, an online forum, and a helpline.

 Unanderra Community Centre

Living Connected will begin weekly computer classes on Monday afternoons at 2pm in the computer room of the Unanderra Community Centre on the Princes Highway corner of Factory Rd. These will start on October 9, 2017. Bring your own device (laptop, ipad, tablet or smartphone) if you have one and want help with it.  If you don’t have you own device/computer, we have ones you can try and see what suits you.  We welcome everyone and cover most things that seniors would like to do.  So come even if you are just curious to find out about computers, are just beginning or have got to a point when you want to learn more.


Demo Day at iAccelerate

This year’s iAccelerate Demo Day will be held on Friday September 22, 2017 at the Innovation Campus.  Living Connected will be in the Foyer from 10 am to 3pm.  We will be running a breakout session at 11am to bring visitors up to date on all we are doing.

We were also there at last year’s Demo Day where we met some of the current members of the Living Connected Team.

Family History Introductory Workshop

Come an learn to research your family history
When: October 5, 2017, 9:30-11:30am
Where: Breakers Room, iAccelerate Innovation Campus
Bookings essential ($10)


Newsletter 1-2

Living Connected Newsletter Volume 1 Issue 2:  in this Issue:

Classes at the MACI village
Workshop with Telstra
Living Connection joins ADIA project for seniors

Download the full pdf version LC Newsletter Vol 1 Iss 2

Classes at the MACI village

Living Connected has begun fortnightly computer classes on Tuesday afternoons for residents of the Multicultural Aged-care Illawarra (MACI) village in Warrawong.

Workshop with Telstra

A very productive workshop was held on August 2 for some In-House Training on the Living Connected services for Telstra Store senior specialists. In return we were given information from Telstra on their products and services that would be appropriate for seniors.

Wollongong University Connected Seniors Training Photo 2.png

Living Connected joins ADIA project for seniors

The Australian Digital Inclusion Alliance (ADIA) met in Sydney this week and Living Connected has joined others providing similar services to ours in other parts of Australia. We formed a network to share ideas and experiences on the digital inclusion of seniors.