Newsletter 2-7

Volume 2, Issue 7   August, 2018

In this Issue:
Our Expanding Network
The Challenges of myGov
Get Online Week
NSW Seniors Festival

Download as a PDF LC Newsletter Vol 2 Iss7

Our Expanding Network

Our new Dropin Centres are now up and running, At Woonona Bulli RSL,we  meet on the 1st and 3rd Thursday of each month 3pm-5pm. Please let anyone you know who lives in the area to come if they need IT help.
We now have sessions at 4 IRT Facilities in the Shoalhaven . On the 1st and 3rd Fridays of the month we are at St Georges Basin and Sarah Claydon Milton. On the 2nd and 4th Fridays we are at Nowra and Culburra Beach. It is great to meet all the residents who come in for help.

The challenges of myGov

It’s not just seniors who struggle to deal with the changes to doing business online with the government but seniors often need help getting set up with myGov and linking it to other services. Once set up, it is not so bad unless the ID, password or answers to secret questions are forgotten, or you don’t have the phone when a code is sent.


Our Workshop with Chris Downs from the ATO gave us some hints that we are passing on to our clients.  It is particularly hard for the new arrivals to the country whom we help at the Illawarra Multicultural Services sessions we hold each Tuesday.  People who struggle with English not only find myGov a particular challenge but also need help with the online tests for a driver licence or citizenship.  Even we have trouble with some of the questions! However our team continues to grow their expertise with  e-government systems. So if you need help, get in touch.

Get Online Week

In the week of October 15-19 we will be holding special sessions at most of our iAccelerate Dropin sites on the topic: “Having your say on Social Media” For those who have never posted on social media before we will show how to post something on the Living Connected twitter feed, Facebook page or the blog on the website. They can take a selfie and add it to their posts or even create their own twitter accounts if they want.

NSW Seniors Festival

Living Connected will participate in the 2019 Seniors Festival next February. We invite our existing clients other seniors to come to our central site on the Innovation Campus and make, with the help of our team, short videos that reveal their life story in their own words and pictures. They will learn how to create video clips with their phones or a webcam, scan in images and use an easy to use movie maker type program to put it all together as a professional-looking video. They  can take it with them on a USB memory stick and show others.  This will be a festive and fun activity with all our volunteers and team there to help.



Newsletter 2-6

Volume 2 Issue 6- July 2018 -in this Issue:
ATO Workshop – doing your Tax Online
Our Expanding Network
Get online week

Download as PDF

ATO Workshop – doing your Tax Online

On Friday August 10, Chris Downs, Director Community Education and Assistance Australian Taxation Office, will demonstrate how to:
• create a myGov account & link it to the ATO
• lodge your tax return with myTax and more
Bring your phone and mobile device or use one of ours
Be hands on OR you can just watch and learn.
TICKETS: $10, $5 seniors/pensioners booking at

Our Expanding Network

 We are soon opening 4 new centres!!

Our most northerly FREE Drop-in centre will now be Woonona Bulli RSL on the 1st and 3rd Thursday of each month 3pm-5pm

And, starting soon, we will have sessions for residents and community clients in the Shoalhaven twice a month on Fridays at:

IRT Greenwell Gardens Care Centre, Nowra

IRT Culburra Beach Lifestyle Community

IRT St Georges Basin Retirement Village

We will also be working with High School graduates at Flagstaff to help them have a voice and tell their own stories as short videos that they will produce themselves

Get Online Week

October 15-19  we will be holding special sessions at most of our Dropin sites on the topic

“Having your say on Social Media”

For those who have never posted on social media before we will show participants how to post something on the Living Connected twitter feed, Facebook page or the blog on the website adding a picture of themselves if they want.

Newsletter 2-5

Volume 2 Issue 5 June 2018 -in this Issue:
Energy Australia Grant
Glimpses around our Network
Pitching at IAccelerate
Plans for themed workshops

Download as pdf

Energy Australia grant

Living Connected has just received funds from the EnergyAustralia Tallawarra community grant program to go towards “workshops that will assist people with mental disabilities to learn new skills and actively engage with technology”.  We are finding that our approach to digital inclusion with elders can also apply to other groups struggling to cope in the digital world.
Glimpses around our Network

MACI_Group 2018-06-09_DB2 Portuguese.jpg

From l to r,  our wonderful groups at MACI, CTC Sussex, Portuguese club, Warrawong.
Pitching at IAccelerate

LC bio pic Our super girl Kim can not only answer the phone, arrange rosters and otherwise herd cats. She has taken Living Connected to this year’s iAccelerate Pitch Final on July 19. Finger’s crossed that she can go all the way! PitchFinals2018-02

Plans for themed workshops
Due to many requests we will resume our workshops on popular themes beginning in August. Watch our website for details coming soon.

Newsletter 2-3

Volume 2 Issue3 April 2018  –In this Issue:

3rd Year PR Student ready for Launch
Dropin Centres Down the Coast
MCCI Seniors Festival
Improving our online presence

3rd Year PR Student ready for the Launch on May 11

As reported last month, University of Wollongong students enrolled in MARK321 are using Living Connected for their real world practice of public relations campaign development. Working in groups of 4-5 the students have been allocated different tasks for the event on May 11 to launch our report: “The economic and Social value of Living Connected”.  Through student connections we are also looking forward to developing new partnerships to expand the reach of Living Connected

Dropin Centres Down the Coast –Living Connected in the Shoalhaven

The Sussex Inlet Computers Club now runs two Dropin Centres. The first to be set up was the group at Inasmuch Aged-Care Facility, seen here on the left. Coinciding with the recent Seniors Festival, they have also started to run monthly sessions at the local Community Technology Centre.

inasmuch1     Sussex Dropin

Our original group at Sarah Claydon in Milton still meets weekly on Fridays at 1pm

MCCI Seniors Festival

Also in the week of the Seniors Festival, Living Connected was invited to participate in the event organised by the Multicultural Council of the Illawarra.


Improving our Online Presence

With much urging from Kim and help from Zara we have upgraded the quality of our logo and updated the website to be friendlier to different sized screens and mobile devices.  Check it out!



Newsletter 2-2

Volume 2 Issue 2 March 2018  –In this Issue:
3rd Year PR Student get involved
Save the Date –  May 11 1:30pm
Economic Value of Digital Inclusion
Inter-generational Connections

3rd Year PR Student get Involved

University of Wollongong students enrolled in MARK321“ Creative Public Relations Campaigns” are using Living Connected for their real world practice of public relations campaign development. We have already provided them with a brief on our organisation and they will work in teams to develop a creative campaign to address our public relations issues/opportunities.  We are now getting lots of emails from the groups working on different aspects of an event at iAccelerate on May 11 to raise the profile of Living Connected.

Save the Date – May 11  1:30pm.

This event will take place in the Foyer of iAccelerate and be planned, run and evaluated by the PR students.  Many of you may be contacted by these students with requests for interviews about your involvement with Living Connected. (This is one of the assignments of their course).  If you do not want to be contacted please let us know.  Associated with the event, we will be launching our report “We all benefit when Elders get Online: the economic and social value of living connected”. We will also talk about the great work we do on intergenerational and cross cultural connections as our High School and University student volunteer as helpers with our clients.



Intergenerational Connections

Our youngest team members are gaining in confidence as 1-on-1 helpers for our older clients.  This is a win-win for both generations as each learn from the other and enjoy the outcomes.


The Economic Value of Digital Inclusion

In contrast to the negative view of the ageing population as a major challenge, we focus on the opportunities that stem from elders as customers, clients and valued members of the community. In this report, we provide strong evidence for the importance of the digital inclusion of elders in realising these opportunities. We want to get this message across to government agencies, businesses and care providers with advice on how they can benefit from the services offered by Living Connected.




Newsletter 2-1

Download the pdf: LC Newsletter Vol 2 Iss 1

In this Issue: Call for Volunteers; Free Drop-in Sessions Expand; New Partnerships; New workshop topics

Call for Volunteers
Living Connected is currently being run by a hardworking and enthusiastic team supported by a group of volunteers. As we expand, we would love to build up our band of volunteers as many of our beginner clients need 1 on 1 help, often on some very basic computing tasks. If you know anyone interested please ask them to contact us, particularly if they live near any of our Dropin locations.  It is most rewarding work

Free Drop-in Sessions Expand
Living Connected now has an extensive network of Free Dropin Centres to help people learn to use IT.  We now have new Centres at the Illawarra Multicultural Services in Auburn St, St Vincent de Paul in Coniston and the North Warilla Community Centre.  This adds to our session at the Unanderra Community Centre, the Multicultural Aged Care Village at Warrawong, Milton IRT and our Tuesday and Thursday morning Dropin Sessions at iAccelerate.  See our Website for details and pass on an invitation to any potential customers.

Warrigal SC

New Partnerships
Our partnership with Wollongong Library is now taking off as our team members are getting up to speed with the library’s online and home services.  We will deliver some outreach services to citizens unable to get to the library and wanting help at home. Through the Multi Cultural Council of the Illawarra, we are having a great time assisting Portuguese and Turkish social groups. In partnership with Warrigal Care, we now have keen groups at Warrigal Shell Cove and Albion Park.

New workshop topics
We have found that many seniors need help registering and navigating provider websites such as myGov so are developing workshops on a variety of related topics.

Newsletter 1-6

 December, 2017 – Towards 2018 (download here LC Newsletter Vol 1 Iss 6)

In this Issue
Living Connected Illawarra Team
Living Connected Shoalhaven
Living Connected Board
Living Connected Volunteers

Towards 2018 – Season’s Greetings for 2017

We are grateful to all our team members, partners and supporters who have helped us grow in 2017, most recently, grants from the Be Connected Network.BeConnectedLogo

We look forward to working together in 2018 to promote the social well-being of elders in the Illawarra /Shoalhaven, helping them remaining independent, connected and engaged through digitally inclusion.

Living Connected the Illawarra Team  (Helen, Kim. Jack. Corina, Brian, Michael, Carole and a special thanks to all our other volunteers)


Living Connected Shoalhaven (Sussex Inlet, Milton, St Georges Basin)


Living Connected Board and Founders (Helen, Lois Kate Alana Peter and many thanks to the work of our accountant Lee)