Newsletter 1-6

 December, 2017 – Towards 2018 (download here LC Newsletter Vol 1 Iss 6)

In this Issue
Living Connected Illawarra Team
Living Connected Shoalhaven
Living Connected Board
Living Connected Volunteers

Towards 2018 – Season’s Greetings for 2017

We are grateful to all our team members, partners and supporters who have helped us grow in 2017, most recently, grants from the Be Connected Network.BeConnectedLogo

We look forward to working together in 2018 to promote the social well-being of elders in the Illawarra /Shoalhaven, helping them remaining independent, connected and engaged through digitally inclusion.

Living Connected the Illawarra Team  (Helen, Kim. Jack. Corina, Brian, Michael, Carole and a special thanks to all our other volunteers)


Living Connected Shoalhaven (Sussex Inlet, Milton, St Georges Basin)


Living Connected Board and Founders (Helen, Lois Kate Alana Peter and many thanks to the work of our accountant Lee)


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Newsletter 1-5

In this Issue: The Living Connected Network  download here LC Newsletter Vol 1 Iss 5

Living Connected applies the findings of our research on why and how elders use digital devices.  We also conducted research on the flexibility and efficacy of networked-centric organisations.  We are putting this into practice and this map shows how our network now extends from Bulli to Milton, composed of aged-care, multicultural and community centres.



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Newsletter 1-4

In this Issue:

  • Living Connected Unanderra;
  • Living Connected Milton;
  • Living Connected Wollongong  (iAccelerate) in November;
  • Living Connected at the Parkside Expo.

Living Connected Milton
The seeds of Living Connected were sown at the IRT Sarah Claydon Aged-care Facility 5 years ago. A computer group was formed by researchers from the University of Wollongong investigating why and how older people use computers. After the research concluded, volunteers on the project continued to run 1-on-1 computer Dropin sessions for the residents of Sarah Clayton every Friday afternoon. This group of volunteers now have agreement from the management to open these sessions to seniors in the local community and is soon to become “LIVING CONNECTED MILTON”.

Class at Milton

Living Connected Unanderra

Dropin Sessions are held at Unanderra Community Centre at 2pm on Mondays.  So we have some new customers with their own needs and questions. We enjoy helping this way.

Living Connected Wollongong (iAccelerate) in November

Dropin sessions continue to be held Tuesday and Thursday mornings 9.30am to 11.30am at iAccelerate, Innovation Campus, on the free Green Bus Route. For each Thursday in November Living Connected will have a focus on a specific subject such as email, facebook, family history, and navigating government websites. Watch the Website and Facebook for details

Living Connected at the IRT Parkside Expo

The first IRT customers are expected to move into the IRT Parkside development in April 2018. Living connected has been invited to exhibit at an information session exclusively for future residents on Tuesday 14th November. The goal of Living Connected remains the same, to help our elders, whether staying at home, or moving into a new place, to use their phones, devices or other computers, to connect with family and friends.

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Newsletter 1-3

Living Connected Newsletter Volume 1 Issue 2:  in this Issue:

Living Connected joins DLOA Be Connected network
Unanderra Community Centre
Demo Day at iAccelerate
Family History Introductory Workshop

Download the full pdf versionLC Newsletter Vol 1 Iss 3

Living Connected joins DLOA Be Connected network

GoodthingslogoThe Good Things Foundation  has a contract from the Department of Social Services to run a network of local partners to help older Australians to use the internet better. The Foundation will support the network with a range of resources, online training, network events, dedicated network coordinators, an online forum, and a helpline.

 Unanderra Community Centre

Living Connected will begin weekly computer classes on Monday afternoons at 2pm in the computer room of the Unanderra Community Centre on the Princes Highway corner of Factory Rd. These will start on October 9, 2017. Bring your own device (laptop, ipad, tablet or smartphone) if you have one and want help with it.  If you don’t have you own device/computer, we have ones you can try and see what suits you.  We welcome everyone and cover most things that seniors would like to do.  So come even if you are just curious to find out about computers, are just beginning or have got to a point when you want to learn more.


Demo Day at iAccelerate

This year’s iAccelerate Demo Day will be held on Friday September 22, 2017 at the Innovation Campus.  Living Connected will be in the Foyer from 10 am to 3pm.  We will be running a breakout session at 11am to bring visitors up to date on all we are doing.

We were also there at last year’s Demo Day where we met some of the current members of the Living Connected Team.

Family History Introductory Workshop

Come an learn to research your family history
When: October 5, 2017, 9:30-11:30am
Where: Breakers Room, iAccelerate Innovation Campus
Bookings essential ($10)


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Newsletter 1-2

Living Connected Newsletter Volume 1 Issue 2:  in this Issue:

Classes at the MACI village
Workshop with Telstra
Living Connection joins ADIA project for seniors

Download the full pdf version LC Newsletter Vol 1 Iss 2

Classes at the MACI village

Living Connected has begun fortnightly computer classes on Tuesday afternoons for residents of the Multicultural Aged-care Illawarra (MACI) village in Warrawong.

Workshop with Telstra

A very productive workshop was held on August 2 for some In-House Training on the Living Connected services for Telstra Store senior specialists. In return we were given information from Telstra on their products and services that would be appropriate for seniors.

Wollongong University Connected Seniors Training Photo 2.png

Living Connected joins ADIA project for seniors

The Australian Digital Inclusion Alliance (ADIA) met in Sydney this week and Living Connected has joined others providing similar services to ours in other parts of Australia. We formed a network to share ideas and experiences on the digital inclusion of seniors.



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Newsletter 1-1

Living Connected Newsletter  Volume 1 Issue 1 – in this Issue:

Drop-in Sessions at iAccelerate
Workshops for Volunteers
Grant from the Vita Foundation
Living Connected in the Media

Download the full pdf version here LC Newsletter Vol 1 Iss 1

Drop-in Sessions at iAccelerate

Living Connected is now providing computer help every Tuesday and Thursday mornings, 9:30-11:30. The Drop-in sessions are held at iAccelerate on the Innovation Campus in Wollongong on the free Green Bus Route. Seniors wanting help can bring in their digital devices for advice and solutions to problems.  As demand increases, new times will be made available.

Workshops for Volunteers

Workshops were held in June and July to train volunteer helpers to assist the professional Living Connected Team.

Grant from the Vita Foundation

Presentation of  a cheque on July 13, 2017 on the roof of iAccelerate, Innovation Campus, University of Wollongong.

L to R: Helen Hasan (Living Connected); Cody Norman (Area Manager- Illawarra Vita Group Telstra Stores); Colleen Barker (NBN Co-Ordinator NSW/ACT Vita Group Telstra Stores & Business Centres); Mitchell Hayes (Store Manager- Wollongong Telstra Store); Corina Ionescu (Living Connected).

Living Connected in the Media

Helen has been interviewed on ABC Illawarra morning radio and on VOX Illawarra community radio.

See also this article in the Illawarra Mercury

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The Inspiration for Living Connected

By Helen Hasan

Seven years ago I  became a full time carer for my husband who had early onset Dementia from Alzheimer’s disease. His condition had deteriorated to the point where he could not stay home by himself and no longer qualified for daycare.  We received very few visitors and it was very difficult to go out anywhere.  We were virtually isolated in our own home.

Fortunately for me I had a computer connected to the Internet plus well developed computer skills. I could continue to work part-time, do most everyday transactions online such as banking and shopping. I could still Skype to family, friends and colleagues.

I began to wonder how others in this situation managed without  the digital capability that I had. Not everyone wants to learn to use a computer or could afford to have an Internet connection; but there must be many who would benefit greatly if they could.

After the death of my husband I started to do some research on how older people used computers. Some colleagues and I then conducted some action research in a local aged-care facility.  We set up a corner of their recreation room with a few computers  and ran  classes every Friday afternoon for some residents who came along.  The first thing we noticed was that they were all very different.  Some just wanted to play games and surf the net.  Others wanted to do banking online, research their family history or write their life’s story.  Some had poor eyesight or poor dexterity.  Some would only use a “proper” computer with a keyboard and screen  while others took readily to the ipad.

While not all participants came every week, it was most rewarding to see the joy on their when they accomplished something that was important to them.  Sometimes it was seeing a new grandchild for the first time on Skype or finding their old home on Google Earth. For others it was finding some free knitting patterns that they could download or the words to a song they knew as children.

So now we are starting a social business, Living Connected, to  support people who want to stay living at home as they get older to set up and use computers for whatever will improve their quality of life. Just watch this space.

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